Frequently asked questions.
The Interactive Physics Companion
What is the Interactive Physics Companion?

It is a digital interactive textbook for ultrasound physics, 15 modules and 65 lessons. Instead of just reading, you tap to reveal, guess before you are told the answer, and watch concepts change in front of you. It is built to make you understand the material, not just memorize it.

What comes with it?

The Companion itself, plus the SPI Exam Simulator at no extra cost. That is a full length mock exam, 110 questions and two hours on the clock, with a scaled score, a percentage for every content area, and an explanation for every answer choice rather than just the correct one. You get 6 months of access, and anything improved along the way lands in your account automatically.

I am a Premium or Pro student. Do I need to buy this?

No. It is already included in your course at no extra cost, right where the written lesson notes used to be. Log in and it is there, along with the SPI Exam Simulator. There is nothing for you to buy here.

Should I get the Companion on its own, or enroll in a course?

Get the Companion on its own if you want to work through the physics yourself and that is all you are after. If you also want the video lessons, graded quizzes, worksheets and everything else, the Premium and Pro tiers include all of that plus the Companion and the Exam Simulator, so that is the fuller way in.

What is the refund policy?

All sales are final. The Companion is a smaller digital resource than the full course, and enrolling opens every lesson and the SPI Exam Simulator to you immediately, so it cannot be returned once that access is given. We strongly encourage you to try the free demo on the preview page and reach out with any questions before you buy.

Physical Products
What do you offer?

Flashcards, workbooks, log books, and bundled kits, made for how sonography students actually study.

How fast will my order arrive?

Processed within 1 to 3 business days, then delivered in 1 to 5 business days depending on your location.

What is your return policy?

Returns accepted within 14 days, only if unopened and in original packaging. If your item arrives damaged, email us and we will make it right.

Digital Products
When do I get access?

Instantly. Digital orders are processed the moment you check out.

What is the refund policy?

All digital sales are final. Because these products give you the whole thing the moment you check out, whether that is a file to download or instant access to every lesson inside, they cannot be returned or exchanged. We strongly encourage you to look through the product description, try any demo or preview available, and reach out with questions before purchasing.

Courses
What is the course format?

Self-paced video lessons you work through on your own schedule. There is no need to rush, take your time and revisit anything you need to.

How do I know if the Physics course is right for me?

We encourage all students to view the free module preview to get a feel for the learning style and course format before enrolling.

What is the difference between Ultrasound Physics and the Crash Course?

Ultrasound Physics is the full course, built for students who want a complete understanding of the material. The Crash Course is different: it is a focused exam-day refresher and strategy sprint, not a substitute for learning the material itself.

What is the refund policy?

Ultrasound Physics: refundable within 7 days of purchase, but only if under 10% of the course has been completed. No refunds are given beyond that window or completion threshold. Think Like the SPI Crash Course: this is a small digital resource, and all sales are final, no exceptions.

Accounts & Access
Can I share my course login?

Each enrollment is for one student only. Sharing your login or account access is not permitted, and doing so may result in access being suspended. If a friend wants in, please point them to their own enrollment. A lot of care goes into this material, and keeping it to the student who purchased it is how we keep it available and affordable for everyone.

I am having technical trouble accessing my course. What should I do?

Reach out to us at support@techmeoutus.com and we will get you sorted as quickly as we can. Include your order details and a description of what is happening, and we will take care of it.

What if I need more time in my course?

We get that life happens and sometimes you need a little longer. If your access is coming to an end and you need more time, just reach out to us at support@techmeoutus.com. We handle extensions on a case-by-case basis and will do our best to work with you.

Student Discount

Current sonography student? Here is what you get:

10% off products, including flashcards, workbooks and log books

10% off the Think Like the SPI™ Crash Course

$20 off the full Ultrasound Physics course

Send proof of enrollment or a photo of your student ID to support@techmeoutus.com for your code.

Educators

Teaching a sonography program and interested in using Tech Me Out with your students? We would love to hear from you. Reach out at info@techmeoutus.com and we will help you get your students set up.

Still have questions? Reach out at support@techmeoutus.com